top of page
Untitled design (23)_edited_edited.png

Privacy
Policy

JOUZAN CHAYA Co., Ltd. (hereinafter referred to as “the Company”) has established the following Privacy Policy and is committed to protecting personal information by implementing appropriate measures and systems for its protection, while ensuring that all employees fully understand the importance of personal information protection and adhere to the Company’s privacy practices.

Management of Personal Information

We maintain our customers’ personal information accurately and keep it up to date. To prevent unauthorized access, loss, damage, alteration, or disclosure of personal information, we implement appropriate security measures, including maintaining and managing our security systems, establishing robust internal management procedures, and providing comprehensive training to our employees. We take all necessary measures to ensure the secure and proper management of personal information.

Purpose of Use of Personal Information

Personal information provided by our customers may be used by the Company to communicate with them, provide information regarding our services and business activities, and respond to inquiries or questions. This may include sending communications, materials, and other relevant information by email or other appropriate means.

Prohibition of Disclosure or Provision of Personal Information to Third Parties

The Company will appropriately manage and safeguard the personal information entrusted to us by our customers and will not disclose such information to any third party, except in the following circumstances:

  • Where the customer has provided their consent;

  • Where disclosure is made to a service provider or contractor engaged by the Company to perform services requested by the customer; or

  • Where disclosure is required by applicable laws or regulations.

Security Measures for Personal Information

The Company takes all reasonable and appropriate security measures to ensure the accuracy, integrity, and security of personal information.

Requests for Access to Personal Information

If a customer wishes to access, correct, or delete their personal information, the Company will respond to such requests after verifying the customer’s identity.

Compliance with Applicable Laws and Regulations and Policy Review

The Company complies with all applicable laws, regulations, and other relevant standards of Japan concerning the personal information it holds. The Company also periodically reviews this Privacy Policy and strives to continuously improve its practices for the protection of personal information.

Contact Us

For inquiries regarding the Company’s handling of personal information, please contact us using the details below.

Email: info@jouzanchaya.com
Phone: 0584-47-5898

bottom of page